iOverlander is dedicated to providing the best possible service to overlanders worldwide, but not at the expense of your personal privacy. We require some personal data from you in order to effectively provide our services, but we always strive to do so with your consent and with transparency.
We receive and store data that you provide to us when you create an account and use our services. When you create an account, we may collect your username, email address, blog name, blog URL and location. As you interact with us and use our website or apps, we may also collect other data that you directly provide to us, which may include places you add or edit, pictures that you choose to upload, check-ins, comments, and any other data that you voluntarily provide to us.
We automatically receive data about your location and/or IP address whenever you interact with our services (e.g. open the App, visit our website, etc.). We may use various technologies to determine your location, such as the location services of your web browser, GPS data from your device or cell tower data. We may also collect additional data about you when you use our services. For example, we receive data:
- relating to how you interact with our services, such as what pages you view, your access times, the time you spend on each page;
- relating to your device, such as your hardware model, operating system, browser type, and language; and
- collected by cookies and other technologies. You can control certain types of cookies through your browser settings or other tools.
To operate and improve our services
We also may use your data to help us map locations. For example, we may use GPS data submitted to confirm that your check-in was within a specific campground. Additionally, if you consent to sharing crash data with us, we may use that data to help us analyze the cause of the problem.
Communicate with you
We may use your email address to communicate with you about issues with any of your submitted data (points or check-ins), or critical updates to our services. We may also contact you with marketing material which may be of interest, but only with your consent. If we contact you with marketing material we will provide the opportunity to easily opt out from these communications.
Protection of our rights
We may use your data if legally required to protect the rights, property or safety of iOverlander, our users, staff members, or any third party.
We neither rent nor sell personal data of our users. Though, as described more fully in our Terms and Conditions, we may license or otherwise provide certain submitted data to third parties (such as points of interest.)
Data that may be shared
When you use iOverlander’s services and submit reviews, points of interest or check-ins, you authorize all other users to see this data. These users will see your username, blog name and blog URL. Other users will not have access to your email address, unless you make it available in a comment or place description. Your check-in history, any content or comments that you post, and any places you add will be publicly visible. This publicly visible data may be searchable by search engines and be shared with or disclosed to third parties.
iOverlander may use third party service providers to provide or perform services on our behalf. In these cases, we may need to share your data with them. Our service providers, vendors and contractors will only be allowed to process data in accordance with our prior written instructions.
We may share your data when we believe in good faith that such release is necessary to comply with law or a legal process, including laws outside your country of residence; to protect our rights, property, or safety, of our services and others.
Determining and sharing your location
Some features and functionality in our apps may require that you provide your location. If you have your location services turned on, whenever you interact with our services (for example, write a check in or add a place) we collect and use your location data from your mobile device. We use this data to tailor our services to your current location (i.e. we show you a list of nearby locations). Other than in an anonymized or aggregated form, your location is never shared with others, except with your consent.
Each of your check-ins is saved to your "Check-in History," which allows you to look back at the locations you have checked in since you created your account. You can delete any of your check-ins from your My Account page on the iOverlander website. For assistance removing your account and data please see “How do I access or delete my data?” below.
iOverlander may place cookies on our website or apps to help keep track and receive reports about how visitors are using our sites and services. Our aim in gathering this information is to improve our services to better meet your needs. You can control cookies through your browser settings and other tools.
We use third parties (such as Google Analytics or Flurry) to obtain some user information. These third parties may share this tracking information if they are legally obliged to do so. iOverlander has no influence on this sharing.
How do I access or delete my data?
You may access and update your data at any time through the “My Account” tab on the iOverlander website. To view every location that you have checked-in to you may view your check-in history on the apps, or visit your My Check-ins page on the website. You may also request a copy of your data by emailing firstname.lastname@example.org.
You may also delete your account at any time by going to http://ioverlander.com/users/edit and clicking Cancel My Account. If you delete your account, we will remove your email address and user name. If you wish to also remove your check-in history, blog url or blog name, please contact us at email@example.com.
We will not be able to restore your account once it has been deleted. Residual copies of your data may remain on backup media for a period of time afterwards. Additionally, we may store certain data that is not considered your personal data, i.e. does not directly identify you. We may also retain data as required by applicable law.
Can I opt out?
At this time iOverlander does not participate in any interest-based marketing or advertising to our users. If in the future we do provide any marketing email, we will always have an easy way to opt-out from these communications.
Your legal rights
Subject to applicable law, you may have a number of rights regarding the processing of your personal data, including:
- the right to request access to or copies of your personal data;
- the right to request correction of any inaccuracies in your personal data;
- the right to request deletion of your personal data;
- the right to request restriction of processing of your personal data;
- right to withdraw that consent to process data;
Children under 13
None of the services offered by iOverlander are directed to individuals who are under 13 years of age. We do not knowingly collect any data from children under 13.
Personal data retention
Our apps, website and our data, including your data, are hosted on servers in the United States. If you are using iOverlander’s services from outside of the United States, your data will be processed and stored in the United States. As a result, United States federal and state governments, courts, or law enforcement or regulatory agencies may be able to obtain your data through applicable laws. These may or may not be the same privacy protections as the law of your jurisdiction.